Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. J One Camera Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 5 Working Days after the confirmation.

Please return your purchase to the following address:
J One Camera Sdn Bhd
Lot. G31 (Ground Floor), Amcorp Mall,
18 Jalan Persiaran Barat,
46050 Petaling jaya,
Selangor, Malaysia


Please contact us at sales@jonecamera.com.my or +603-7957 7778 if you have any questions or doubts.